Norma is back but gone incognito, changing her name to Roberta. ;-)
Really all we were doing was testing ooVoo with multiple people in the call. Jill and Norma (and Roberta) came in via a browser. I have the pay version of ooVoo that allows others to not need the client. It looks pretty good from my point of view. Norma and Jill were in the same room, not a recommended practice, so there might have been some feedback from that.